Episode 7: How To Handle Negative Reviews

9/9/2021

Reviews are an important part of a designers business because they help form your reputation. Bad review equals a PR crisis. We will discuss how to handle bad reviews and give you actionable steps to address this issue if and when it happens.

Reviews are an important part of a designers business because they help form your reputation. Reputation management is critical! It is more than branding so you need to pay close attention to your online reviews closely. Bad review equals a PR crisis. But on the other hand bad review is not as bad as no reviews at all. We will discuss how to handle bad reviews and give you actionable steps to address this issue if and when it happens.

Click the links below for the transcript (show notes) and links referenced in this episode: