Reviews are an important part of a designer's business because they help form your reputation. Reputation management is critical! It is more than branding, so you need to pay close attention to your online reviews closely. Bad review equals a PR crisis. But on the other hand, bad review is not as bad as no reviews at all. We will discuss how to handle bad reviews and give you actionable steps to address this issue if and when it happens.
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Designer Discussions is an educational interior design podcast on marketing, PR and related business topics. We also provide in-depth, actionable products in the Marketing Studio including time-saving templates and guides to help design professionals grow their businesses.
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Designer Discussions is a partnership of three experts: Jason Lockhart, CEO of KABMS; Maria Martin, founder of DesignAppy; and Mirjam Lippuner, founder of Get Ink DIY.
Click the links below for the transcript (show notes) and links referenced in this episode: